Case Studies
Webroot
Goals
- Improve conversion of first time customers
- Higher revenue per visitor (RPV)
- Higher average order value (AOV)
- Improved retention of current customers through the renewal process
- Seamless experience between the buying experience and the product experience from a user point-of-view
Target Audience
- Individuals and Families
- Businesses
Services Provided
- Primary Research
- Information Design, Site Architecture, Interaction Design
- User Interface Design and Template Programming
- Usability Testing
Go to webroot.com
Results
- Official Honoree, IT Software, 2012 Webby Awards
- Redesigned user experience
- Developed clearer calls to action and new interaction methods
- Reflected Webroot's new brand positioning
- Supported revolutionary new product launch


