Extractable - Data Driven Interactive Agency in San Francisco Bay Area

Case Studies

Webroot

Webroot provides best-of-breed security solutions that protect personal information and corporate assets from online and internal threats. Extractable was engaged to redesign Webroot's global website to help the company achieve aggressive growth targets.

Goals

  • Improve conversion of first time customers
  • Higher revenue per visitor (RPV)
  • Higher average order value (AOV)
  • Improved retention of current customers through the renewal process
  • Seamless experience between the buying experience and the product experience from a user point-of-view

Target Audience

  • Individuals and Families
  • Businesses

Services Provided

  • Primary Research
  • Information Design, Site Architecture, Interaction Design
  • User Interface Design and Template Programming
  • Usability Testing

Go to webroot.com






Results

  • Official Honoree, IT Software, 2012 Webby Awards
  • Redesigned user experience
  • Developed clearer calls to action and new interaction methods
  • Reflected Webroot's new brand positioning
  • Supported revolutionary new product launch
The Webby Awards

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Improved performance is rarely arrived at by luck alone. Extractable is a data driven design agency focusing on how to use statistics and research to inform site development to achieve superior results for goals such as lead generation, lead nurturing, ecommerce revenues, streamlined customer support, and customer acquisition. We thrive on data and look for it in all web activities including industry research, web analytics, survey data, session playbacks, and usability testing. Our digital strategies encompass the major interactive channels from web sites to mobile applications to social networking campaigns to new technologies such as web TV. Our great clients come from every walk of life in the financial, healthcare, retail, high technology, and government industries. Whether the focus is B2B lead generation, B2C customer acquisition, or simply improving ROI of the digital channel our team is driven by combining hard data and experienced insight to solve interactive problems.